Local IT Provider, EPOCH Ranked Among The Best in The World

Local IT Provider, EPOCH Ranked Among The Best in The World

In keeping with the July 4th holiday and fireworks celebrations, one small local IT provider has a LOT to celebrate!

COLUMBIA, MD., July 6th, 2023

 Epoch, Inc., a local Managed IT Service Provider (MSP) located here in Columbia, Maryland has been ranked 53rd in one of the industry’s most prestigious annual rankings which lists the top 501 MSPs worldwide, confirming yet again that big things really do come in small packages!

In this year’s 2023 Channel Futures MSP 501 rankings, Channel Futures has ranked Epoch, Inc. among the very best in the world designating them an “Elite Managed Service Provider”. 

The Annual MSP 501 Identifies Industry’s Best-in-Class Managed IT Service Providers (MSPs) worldwide via a thorough examination of business processes, service excellence, innovation, and recurring revenue.

MSPs that qualify for the list must pass a rigorous review conducted by the research team and editors of Channel Futures. Their team ranks applicants using a unique methodology that weighs operational maturity, operational efficiency, and commitment to service excellence along with innovation and financial performance as-well as long-term health and viability.

“We are ecstatic to be a part of the MSP501 list for a third year in a row” said Chris Riismandel, Owner, Epoch, Inc. “From where we were the last two years, to being ranked (#53) among the very best of the best in the world this year, it is incredibly validating and truly a testament to our fantastic team and all their hard work.”

Since its inception, the MSP 501 has evolved from a competitive ranking into a more detailed compendium of the brightest stars, innovators and thought leaders who are really helping to define and drive excellence within the MSP industry and community. MSP 501 members are consistently ranked among the very best with regard to achieving high levels of customer satisfaction at small, medium and large sized organizations in both the public and private sectors.

“Everyone at Epoch is so proud and perhaps a little stunned to be included among the top 100 MSPs, from all across the globe.” Riismandel says.

About Epoch, Inc.

Epoch (www.theepochteam.com) is a cybersecurity driven Managed IT Service Provider (MSP) focused on effectively solving business and technology challenges while meeting and exceeding their clients’ service and support expectations and helping those organizations to utilize technology to meet their business goals and objectives. Epoch’s mission includes utilizing practical, proactive, and preventative service and support combined with next-generation solutions and executive-level strategic engagement approach to help meet client needs and to ensure an excellent service experience. Epoch’s highly developed and tuned processes solve many computer issues via automation for maximum efficiency. Epoch’s total focus and success is based on a commitment to excellent client relationships built on open and honest communication.

Epoch is devoted to attracting the "very best and brightest" to their team and remaining true to their family-friendly culture. Epoch’s team is comprised of highly skilled technical professionals with top-level certifications from most industry-leading manufacturers, applications, and vendors. The Epoch team (members) hail from many of the top companies in both the public and private sector, including several Fortune 500 companies and (together) have an average of more than 15 years of experience.

 About Channel Futures

Channel Futures (www.channelfutures.com) is a media and events destination for the information and communication technologies (ICT) channel community. They provide information, perspective and connection for the entire channel of a company’s ecosystem. Since its inception, the MSP 501 has evolved from a competitive ranking into a vibrant group of innovators focused on high levels of customer satisfaction at all levels of organizations in both public and private sectors. Many of their services and technology offerings focus on customer needs in the areas of cloud, security, collaboration and hybrid work forces. The 2023 MSP 501 list is based on confidential data collected and analyzed by the Channel Futures’ research and editorial teams. The Channel Futures MSP 501 survey examines organizational performance based on annual sales, recurring revenue, profit margins, revenue mix, growth, innovation and supported technologies. This rigorous review conducted by the research team of Channel Future makes this award coveted and prestigious. For the past 17 years, managed service providers around the globe have submitted applications for inclusion on this prestigious and definitive listing. 

 “The 2023 Channel Futures MSP 501 winners persevered through challenging times to become the highest-performing and most innovative IT providers in the industry today,” said Jeff O’Heir, Channel Futures senior news editor and MSP 501 project manager. “The MSP 501 ranking doesn’t award MSPs solely on their size and revenue. It acknowledges the business acumen, best practices and trusted advice they deliver to customers every day. They deserve the honor.”

This year’s list is one of the most competitive in the survey’s history. Winners will be recognized on the Channel Futures website and honored during a special ceremony at the Channel Futures Leadership Summit in Miami, Florida October. 30th-November 2nd.